With a long tradition on the Latvian market, which is very different concerning customer preferences than the Croatian market, we first needed to bring FlyMeAway’s business approach (pricing with all costs included, flight options plus additional hotel option, low-frequency travels) and visual identity to the Croatian consumers. To effectively overcome the competitive rivalry and focus customer choice towards our preferred sales option (flight+hotel option), we focused our promotional efforts on FlyMeAway’s strengths: rich travel arrangements organized with deep planning processes, multiple payment options, and transparent pricing (all extra travel fees included).

After we conducted a situational analysis, we defined communication channels that we utilized during the campaign: Facebook, Instagram, newsletter, and the company’s blog. From the perspective of advertising, our focus was on Facebook and PPC native advertising. By using both channels, we were able to implement Pixels and track the users’ interaction with the brand. Thereafter, we managed to effectively conduct a remarketing campaign towards all users that were in interaction with FlyMeAway before.